Listen to What Alumni Say

What people say about you after they’ve left might just be your strongest employer brand

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Hey there,

Your brand doesn’t end when your employee steps out. Rather, it grows beyond the confined walls.

  • At a new company.

  • At a conference.

  • In casual “So, how was it working there?” conversations.

And that’s when the truth about your culture shows up. Not in exit interviews, not in glossy LinkedIn posts - but in those unguarded moments.

Work on it right, and your alumni can become your loudest and, more importantly, authentic brand ambassadors. But if handled wrong, they can quietly - or not so quietly - undo years of employer branding. It’s tricky, but it’s so worth it.

🎤 Why Alumni is a Secret Brand Power

Nothing beats the voice of someone who’s “been there, done that.” -
When alumni - people who’ve left your company and owe you nothing - still have good things to say, that’s real. It’s a brand endorsement you can’t buy.

  1. Alumni move across industries, roles, and networks - Their word-of-mouth can expand your reach to talent pools and business circles you’d otherwise never touch.

  2. They might, in fact, come back - Boomerang employees are the ultimate testimonial. When someone chooses to return, it’s proof your culture offered something they didn’t find elsewhere.

  3. They’re convertible - Today’s alumni could be tomorrow’s client, referral, or even boomerang hire.

🚀 How to Turn Alumni Into Advocates

  1. Exit with Grace - Make goodbyes warm, not transactional. A heartfelt farewell, recognition, and genuine gratitude leave a lasting impression.

  2. Keep in Touch - Build alumni groups, share new updates, and celebrate their wins. Staying connected shows you value relationships beyond contracts, and creates a network that keeps giving back.

  3. Spotlight Their Journeys - An ex-employee’s success story is your culture’s success story too. Showcasing alumni achievements reflects positively on your organization and highlights that your company helped them grow.

  4. Leave Doors Open - A culture that welcomes ex-employee returns demonstrates your organization’s confidence and the flexibility to let them grow.

McKinsey alumni have founded over 80 unicorns valued at more than $335 billion in total - underscoring the entrepreneurial impact of their network. 

One thing I’ve learned as a founder: exits aren’t endings. They’re reflections of how we treat people when they’re no longer ‘ours.

Kartik Mandaville, CEO, Springworks believes that you can get the onboarding right, throw welcome kits and townhalls - BUT if the exit is messy, that’s the only story people will remember. And human nature amplifies those last impressions.

He flip the script, you can do too -

  • Shorter notice periods - Goodbyes should never be stretched. Let people move on with dignity and trust and things become lighter.

  • F&F in 48 hours - No chasing dues. We settle fast, so the last memory is gratitude, not frustration.

  • Heartfelt farewells - Every exit deserves a thank you. Just a thank you message is enough to make people remember how you made them feel when they left.

Pairing a good experience with a seamless exit turns an ex-employee into a brand ambassador. 

If someone chooses to come back, even better. But even if they don’t, the story they tell about us is the real employer brand.

So, ask yourself:
👉 What are the good stories your alumni are telling about you today?

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That’s a wrap for this edition! 👋 

Remember, alumni don’t just leave jobs — they leave stories.

Make sure the ones they tell about you are worth sharing.

Until next time, keep building cultures people never stop talking about (in the best way).

— Team TSOW